My husband and I took a spontaneous trip the visit the biggest little city. Otherwise, our view was nice, and it's within walking distance of the Nevada Art museum and good restaurants. Why play music at all hours? I am a light sleeper, and we slept in the bed furthest from the windows, and it still kept waking me up. But since the pool is closed and you can't use it. Now, if the pool was open 24 hours, I would have understood why they needed music at 3,4,5 am. In the pics are the speakers I am talking about. Luckily, we were only there for 2 nights. We called and went down in person twice and even spoke to a supervisor.

The front desk will tell you they will look into it or it's a party, but they will not actually do anything about it. If you're staying on the 5th floor and are anywhere near the pool, you will have the music going. The issue I had with Silver Legacy was that I barely got any sleep due to speakers from their pool playing music 24hrs a day even though the pool is closed from 8 pm to 8 am every night. And one star because the cleaning staff and casino staff were good. I gave one star because the room was clean. I would have given it 4 stars for the cleanliness and most of the staff, but due to the front desk not being honest and the hotel playing music at all hours outside our room, I couldn't. If they had come in to clean why didn't they pick that up?

On one of the days the housekeeping had come in despite the sign on the door, and the sign itself was just laying on the floor of our room. They have yet return my voice message.ĭuring our stay, we kept the DO NOT DISTURB sign on the door every day and did the cleaning ourselves, as we were not in the room midday. Conveniently for them, they did not answer during business hours. I've since called, and was redirected to the billing department. My wife checked out and didn't catch the mistake. It wasn't until we checked out that we realized that they had charged us that early check in fee for EVERY day we were there, when it was clearly stated it was for only one day. We got into town with 2 kids in the car, and requested an early check in for the first day. We were originally quoted a much lower price than we got, they did not honor the booking discount we were given.

We stayed for 6 nights in the Sliver Legacy.

List of closed reno casinos